Privacy policy

Privacy Policy

Effective Date: May 19, 2026

At Janglow Ventures (“Company,” “we,” “our,” or “us”), protecting your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our website or purchase our products.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect certain information to provide and improve our services, including:

Personal Details

  • Full name
  • Phone number
  • Email address
  • Shipping and billing addresses
  • Payment-related information

Order & Transaction Information

  • Products purchased
  • Order amount and transaction details
  • Payment method
  • Shipping and delivery status

Technical & Usage Information

  • IP address
  • Browser and device details
  • Website activity and interaction data

2. How We Use Your Information

Your information may be used for the following purposes:

  • Processing and delivering orders
  • Providing customer support
  • Sending order confirmations and tracking updates
  • Enhancing website functionality and user experience
  • Detecting and preventing fraudulent activities
  • Meeting legal and regulatory obligations

We may also use aggregated or anonymized data for analytics, operational improvements, and internal training purposes.

3. Payment Security

All payments are securely processed through encrypted third-party payment gateways.

We do not store complete debit or credit card information on our systems.

4. Sharing of Information

We may share limited information with trusted third parties, including:

  • Shipping and logistics partners
  • Payment processing providers
  • Website and technology service providers
  • Government or legal authorities when required by law

We do not sell, trade, or rent your personal information to third parties.

5. Packaging

Your order information is used strictly for fulfillment and delivery purposes.

All orders are shipped in high quality packaging without externally displaying product details.

6. Marketing & Promotional Communication

With your permission, we may send:

  • Order notifications and updates
  • Product launches and announcements
  • Promotional offers and marketing messages

You may unsubscribe from marketing communications at any time.

7. Data Retention

We retain transaction and order records as necessary for legal, accounting, tax, and operational requirements.

You may request deletion of your personal data, subject to applicable legal obligations.

8. Data Protection Measures

We maintain reasonable administrative, technical, and physical safeguards to help protect your information from unauthorized access, misuse, or disclosure.

However, no online platform or electronic transmission method can guarantee absolute security.

9. Children’s Privacy

Our products and services are intended for adult consumers.

We do not knowingly collect personal information from individuals under 18 years of age.

10. Updates to This Policy

We may revise or update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.